This Privacy Policy describes how Valles Global, LLC ("we," "us," or "our"), operator of StormRoofInspection.com, collects, uses, and shares information about you when you use our website and services. We are located at 11 Douglas Ave Suite #253 #1165, Elgin, IL 60120.
1. Information We Collect
Information You Provide
When you submit a request for a free roof inspection, we collect:
- Name, phone number, and email address
- Property address, city, state, and ZIP code
- Type of damage (hail, wind, storm)
- Whether you intend to file an insurance claim
Information Collected Automatically
When you visit our Site, we automatically collect:
- IP address and browser type
- Pages visited and time spent on the Site
- Referring website and search terms used to find us
- Device type and operating system
This information is collected through cookies, Google Analytics (GA4), and Facebook Pixel.
2. How We Use Your Information
We use the information we collect to:
- Connect you with licensed roofing contractors in your area who offer free inspections
- Communicate with you about your inspection request via phone, email, or SMS
- Improve our website and services
- Analyze usage trends to optimize our platform
- Comply with legal obligations
3. How We Share Your Information
With Contractors: We share your name, contact information, property address, and damage details with one or more licensed roofing contractors in our network who serve your geographic area. These contractors will contact you to schedule your free inspection.
Service Providers: We use third-party service providers including Google Analytics, Facebook/Meta, SendGrid (email), and Twilio (SMS) who may access your data to provide their services. These providers are bound by their own privacy policies.
Legal Requirements: We may disclose information when required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell your personal information to third-party data brokers.
4. Cookies and Tracking
We use cookies and similar tracking technologies to analyze Site traffic and personalize content. We use:
- Google Analytics (GA4): Website traffic analysis. Google Privacy Policy
- Facebook Pixel: Advertising and conversion tracking. Meta Privacy Policy
You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
5. SMS Communications
By submitting your phone number, you consent to receive SMS/text messages from Valles Global, LLC and participating contractors regarding your inspection request. Message frequency varies. Standard message and data rates apply. Reply STOP to opt out at any time. Reply HELP for assistance.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, typically 2 years, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Data portability
To exercise these rights, contact us at info@stormlead.co.
8. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.
10. California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, email info@stormlead.co.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. We encourage you to review this Policy regularly.
12. Contact Us
Questions about this Privacy Policy? Contact us:
Valles Global, LLC
11 Douglas Ave Suite #253 #1165
Elgin, IL 60120
Email: info@stormlead.co
Phone: (877) 838-7924